How do I know if my product has a warranty?

If a warranty is offered on a product, the warranty period will be displayed on the product description page, at the end of the product description in the What’s in the package? details. it can be seen in the product description or specifications / additional information also.

Types of Warranties:

1. Brand Warranty: This limited warranty will apply to the products. For product defects under normal use circumstances and at the discretion of the company, Brand will provide free of charge repair and/or replacement services within the warranty period. Electroplus will not take any responsibility for the after-sale services.

2. Service warranty: Electroplus will take the responsibility to get the product serviced from the vendor or the customer may visit the vendor directly as well with the invoice paper to claim the warranty. Please note if any part of the product needs to be replaced for repair under this warranty policy, the customer will have to pay for that part.

3. International Manufacturer/Seller Warranty: This warranty is directly offered by international manufacturers/sellers of the product. The geographical location of the service center may vary based on the brand’s regional presence and may require the customer to ship the product out of the country to be repaired/replaced. Customers have to follow the warranty process as mentioned on the warranty card or on the brand’s official website.

Note: All warranties do not cover damage caused by accidents or unauthorized modifications.

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