Please note that selected items sold on Electroplus are not eligible for return. Below you find a consolidated list of all non-returnable items.
|Digital Goods & Services||Digital goods are any goods that are stored, delivered, and used in its electronic format (i.e applications, firmware & unlock files). All items in this category are non-returnable once purchased and delivered unless it is of satisfactory quality, fit for a particular purpose, and as described by the seller.|
|Online & Physical Services||All physical & online services being provided by Electroplus can not be returned after completing the task.|
|Computing & Gaming||All software products that are labeled as non-returnable on their product detail pages|
|Unlock codes||All server-based codes are being provided as-is, there is no return after the request is sent to the official server or if it not working on your device.|
|Home & Living||Custom made items cannot be returned|
If you have received a non-returnable item that is defective/damaged or incorrect/incomplete, please contact us within 7 days of delivery.
For Digital Goods & Services kindly contact us within 24 hours of delivery