Non-Returnable Items
Please note that selected items sold on Electroplus are not eligible for return. Below you find a consolidated list of all non-returnable items.
| Category | Non-Returnable Items |
|---|---|
| Digital Goods & Services | Digital goods are any goods that are stored, delivered, and used in its electronic format (i.e applications, firmware & unlock files). All items in this category are non-returnable once purchased and delivered unless it is of satisfactory quality, fit for a particular purpose, and as described by the seller. |
| Online & Physical Services | All physical & online services being provided by Electroplus can not be returned after completing the task. |
| Computing & Gaming | All software products that are labeled as non-returnable on their product detail pages |
| Unlock codes | All server-based codes are being provided as-is, there is no return after the request is sent to the official server or if it not working on your device. |
| Home & Living | Custom made items cannot be returned |
If you have received a non-returnable item that is defective/damaged or incorrect/incomplete, please contact us within 7 days of delivery.
For Digital Goods & Services kindly contact us within 24 hours of delivery