Non-Returnable Items

Please note that selected items sold on Electroplus are not eligible for return. Below you find a consolidated list of all non-returnable items.

Category Non-Returnable Items
Digital Goods & Services Digital goods are any goods that are stored, delivered, and used in its electronic format (i.e applications, firmware & unlock files). All items in this category are non-returnable once purchased and delivered unless it is of satisfactory quality, fit for a particular purpose, and as described by the seller.
Online & Physical Services All physical & online services being provided by Electroplus can not be returned after completing the task.
Computing & Gaming All software products that are labeled as non-returnable on their product detail pages
Unlock codes All server-based codes are being provided as-is, there is no return after the request is sent to the official server or if it not working on your device.
Home & Living Custom made items cannot be returned

If you have received a non-returnable item that is defective/damaged or incorrect/incomplete, please contact us within 7 days of delivery.

For Digital Goods & Services kindly contact us within 24 hours of delivery

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